Privacy Policy for On Time Cars

Effective Date: 01-09-24

Introduction

Welcome to On Time Cars (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services.

1. Information We Collect

We may collect and process the following types of information:

– Personal Information: Name, contact details (phone number, email address), date of birth, identification documents (e.g., driver’s license, passport), and payment information.
– Booking Details: Rental history, vehicle preferences, pick-up and drop-off locations, dates, and times.
– Location Data: Real-time GPS data when using our vehicles or services.
– Communication Data: Records of your communications with us, including emails, calls, and messages.
– Technical Data: IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We use your information for the following purposes:

– Service Provision: To process your bookings, manage rentals, and provide customer support.
– Payment Processing: To handle payments, refunds, and billing.
– Communication: To send booking confirmations, updates, offers, and respond to inquiries.
– Security: To verify your identity, prevent fraud, and ensure the safety of our vehicles.
– Legal Compliance: To comply with legal obligations, such as record-keeping and law enforcement requests.
– Improvement of Services: To enhance our services, conduct surveys, and analyze customer preferences.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

– Service Providers: Third-party companies that assist us with payment processing, customer support, and marketing.
– Legal Authorities: Government or regulatory bodies when required by law or to protect our rights.
– Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

You have the right to:

– Access: Request a copy of the personal information we hold about you.
– Correction: Request correction of any inaccurate or incomplete information.
– Deletion: Request the deletion of your personal information, subject to legal obligations.
– Objection: Object to the processing of your information for certain purposes.
– Withdrawal of Consent: Withdraw your consent to processing, where consent is the basis of processing.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

On Time Cars
Pune
+91 97625 15155
info@ontimecars.in

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This Privacy Policy is designed to ensure that your personal information is handled with care and in compliance with applicable data protection laws. Thank you for choosing On Time Cars.

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Feel free to adjust the placeholders with the specific details of the Car Rental & Cab Services company.